Top Workplaces: Real estate firm Keller Williams seeks balance for workers


The erratic and unpredictable real estate market can be a challenge for home buyers and sellers. It can also threaten a real estate agent’s livelihood, but Carrie Weiss has confidence that her team at Keller Williams Realty Capital District has the tools to succeed.

“I know that what we have to offer here is going to bulletproof their business,” said Weiss, who founded the firm in 2007. 

The company’s approach to real estate is what she believes will shield and support the more than 400 agents and associates who work on her team in tumultuous times.  

“We don’t look at ourselves as typical brokers,” she said. “We look at ourselves as a leadership team here to support associates.”

Weiss’ model mirrors the parent agency’s formula, which focuses on education, training and consulting. Keller Williams Realty, Inc. is the largest real estate franchise in the world with more than 700 offices and 120,000 associates. Weiss leads one of the top-producing teams in the country.  

You have to learn before you earn, said Weiss, who offers at least three classes each weekday at the company’s main headquarters in Latham. Agents and associates gather to discuss market trends, work on budgets and fine-tune business plans. The goal is to teach, support and inspire, she said.

The approach and commitment to advancement resonate. The annual survey of Top Workplaces in the Capital Region drew comments from employees like, “I’m provided every opportunity to grow and learn both personally and professionally” and “I’m challenged to continue to grow, which keeps me engaged.” 

Headquarters: Latham
Year founded: 2007
Ownership: Private
Sector: Real Estate Agents/Brokers
Number of employees: 402
Years named a Top Workplace: 7

The effort extends beyond business to community and family. In May, the agency will once again shut its doors for Keller Williams’ annual day of service, RED Day. They will help the Regional Food Bank of Northeastern New York plant crops, solicit donations and work in the warehouse. In the past, Weiss’ team has assisted area veterans organizations, Habitat for Humanity and others. 

“We really believe in giving back to our community,” said Weiss who maintains that her business approach helps associates find true balance, offers opportunities to support local charities that they may not know exist and provides more time for family. “I realize that if I help people get what they want, I get what I want — more family time and time in the community.” 

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